Shipping & Returns

Return Window

We accept returns for up to 90 days from the delivery date. Items must be new, unused, unmounted, and in original resellable condition with all original packaging and labels.

Return Shipping Costs

Return shipping is the customer's responsibility. You may use any trackable carrier (FedEx, UPS, or USPS) to send items back to our warehouse. We recommend adding insurance for the full value of the product. Return shipping costs are not refunded, except in the cases listed below.

We will cover return shipping (by emailing you a prepaid label) when:

• The wrong product was shipped to you.
• The item arrived damaged or defective.
• The item does not fit your vehicle under our Fitment Guarantee.

Restocking Fees

No restocking fee. We do not charge any restocking or handling fee on returned merchandise.

Exchanges

We do not process direct exchanges. If you need a different product, please return the original item for a refund and place a new order for the replacement.

Refund Method & Timing

Refunds are issued to the original payment method within 7 days after the returned item is received and inspected at our warehouse. You'll receive a confirmation email once the refund has been processed.

How to Start a Return

1. Email returns@fittedrims.com with your order number.
2. We'll send you the warehouse return address and an RMA number within 1 business day.
3. Package the items securely, ship them via any trackable carrier at your expense, and share the tracking number with us.
4. Once received and inspected, your refund is issued to the original payment method within 7 days.

Damaged or Incorrect Items

If your order arrives damaged or is not what you ordered, contact us within 7 days of delivery. We will file the carrier claim, provide a prepaid return label at no cost to you, and ship a replacement at no additional cost.

Order Cancellations

Orders can be cancelled free of charge within 30 minutes of placement by signing into your account and using Order History. After 30 minutes, the order has already been released to our warehouse network and must be handled as a standard return.

Non-Returnable Items

• Tires or wheels that have been mounted, driven on, or road-tested.
• Items that are not in new, resellable condition.
• Items damaged by improper installation, accidents, or misuse.
• Special-order or clearance items marked "final sale" at the time of purchase.

Manufacturer Warranty

All new tires and wheels are covered by their original manufacturer warranty against defects in materials and workmanship. Warranty terms vary by brand — contact us and we will help you file a claim directly with the manufacturer.